GhostBiz
Re-engagement Drip Campaigns

Win back customers
automatically.

Your best leads already paid you once. GhostBiz detects when they go quiet and launches a timed win-back sequence — no ad spend required.

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60-day win-back sequence

One customer. 60 days. Zero work from you.

Here's exactly what happens when a past client goes quiet.

Trigger
Customer goes quiet
GhostBiz detects a past client hasn't booked in 30, 60, or 90 days and adds them to the win-back sequence.
1
Day 0
2
Day 30
Touch 1 · Friendly check-in
Personal SMS
"Hey Marcus! It's been a while — how's everything? Any plumbing concerns we can help with? 👇"
No discount yet. Just genuine outreach. Open rate: 68%
Touch 2 · Value add
Seasonal tip + soft offer
"Marcus — quick tip before winter: flush your water heater. Free inspections this month for past customers 🔧"
Value first, ask second. Conversion: 12%
3
Day 45
4
Day 60
Touch 3 · Incentive
Exclusive discount
"Marcus — we missed your business! 15% off your next service, just for past customers. Valid this week 👇"
✓ 24% book when they see this
Result
Job booked. CRM updated.
Appointment on calendar. Tagged "re-engaged." Sequence stops automatically. Zero manual work.
✓ Revenue recovered · Zero effort
✓
Booked
The numbers

Why win-back campaigns work
for service businesses.

38%
Re-book within 60 days
vs. 6% with no follow-up
$0
Ad spend to win them back
They already trust you
3x
Higher close rate vs. cold leads
Past customers move faster
Auto
Runs 100% without you
Set once, works forever
Who gets re-engaged

Three segments. All automatic.

📅
30-Day No-Shows
Leads who inquired but never booked. Friendly reminder, no discount yet.
Avg 8 contacts/month
🔁
Seasonal Re-engagers
Past customers due for seasonal service. Tip + soft offer converts at 12%.
Avg 15 contacts/month
💸
High-Value Churned
Customers who spent $500+ but haven't returned in 90+ days. Discount unlock.
Avg 4 contacts/month
Ghost Elite feature

Stop leaving repeat business
on the table.

Built, configured, and running within 5 days of signing up.

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Ghost Elite · 5 days to live · 72-hour risk-free pilot